Edition of 11 October 2026
These rules govern conduct and moderation but do not replace the User Agreement (play-cs.com/terms), the Public Offer and rental terms (play-cs.com/offers), or the Refund Policy (play-cs.com/refund).
1.1. These Rules apply on the Play-CS website, in game rooms and on servers provided through Play-CS (including rented ones), and in profiles, clans, chats, messages, rankings and any other features operated by Play-CS (hereinafter, the "Platform").
1.2. These Rules apply to guests, players, server renters, appointed local administrators and clan members. Additional server rules are permitted only provided that they do not conflict with the mandatory rules of the Platform or with the law.
1.3. Paid services, Premium, Gold, a rented server, clan status and personal relationships with staff do not grant immunity from the Rules, any advantage in the handling of complaints, or the right to demand that third parties be penalised.
1.4. Restrictions are applied on the basis of established facts, taking into account severity, evidence, context, recurrence and proportionality. Criticism of the service, legitimate complaints, or turning to a lawyer, a court or a regulator do not in themselves constitute violations.
1.5. Play-CS does not continuously pre-monitor every message and action of users, but it does accept and review reports of violations and illegal content in accordance with the law and the procedures described below.
1.6. By using the Platform — visiting the website, playing (including as a guest), registering an account, renting a server or paying for services — the user confirms that they have read and accept these Rules. A user who does not agree with the Rules must stop using the Platform.
1.7. The current edition of the Rules is always available at play-cs.com/rules. In the event of material changes, the date of the new edition is stated at the beginning of the document. Continued use of the Platform after changes constitutes acceptance of the new edition.
1.8. The Rules are published in all languages of the Platform. Translations are provided for convenience; in the event of any discrepancy between translations, the Russian version prevails.
2.1. Targeted humiliation, insults, repeated unwanted contact, deliberate harassment and organising mass attacks against a player or a group are prohibited. Particular weight is given to insults directed at family members and to humiliation based on race, nationality, religion, sex, disability or other characteristics protected by law.
2.2. Threats of violence, extortion, blackmail, threats to disclose private information, publishing another person's personal data without a lawful basis, and encouraging violence or unlawful persecution are prohibited.
2.3. Unwanted sexualised harassment, sexual threats and any child sexual abuse material are prohibited. Reports of an immediate threat to safety are given priority.
2.4. Spam, flooding, deliberately cluttering text and voice chat, impersonating Play-CS representatives for the purpose of deception, fraudulent links and malicious files are prohibited.
2.5. Criticism, disagreement, heated arguments, in-game banter and ordinary competition are allowed as long as they do not turn into the violations listed above. A rude word on its own is not always grounds for a global ban. Context, targeting and recurrence are assessed separately.
2.6. Provocation does not give anyone the right to respond with threats or harassment. In a mutual conflict, the actions of each participant are assessed separately; clan membership does not affect the assessment.
2.7. The requirements of this section also apply to nicknames, avatars, signatures, clan names and tags, and the names of rented servers. A nickname or name that violates the rules may be changed or hidden by the administration.
2.8. Posting announcements about selling or buying anything for real money, including accounts, in-game items and boosting services, is prohibited.
2.9. Advertising goods and services not related to Play-CS is prohibited. The exception is websites and channels of teams and clans that play on Play-CS.
2.10. Posting links to other games and gaming projects without the permission of the Play-CS administration is prohibited.
3.1. Cheats, injectors, aiming/shooting automation, scripts and macros intended to gain an unfair advantage, circumventing the anti-cheat and deliberately using significant exploits are prohibited. Distributing and advertising such software is also prohibited. Ordinary permitted control settings and accessibility features are not prohibited without specific grounds.
3.2. DDoS, attempts to hack or take over other people's accounts, attacks on servers, malicious code, exploiting vulnerabilities to cause harm, falsifying payment transactions, fraud and manipulating rankings are prohibited.
3.3. Evading an active sanction through alternative accounts, other devices or technical means is prohibited. Evading a sanction may result in the sanction being extended or in a permanent ban, including of new accounts. Having multiple accounts is not in itself prohibited.
3.4. Play-CS uses an automated anti-cheat system. Where there are unambiguous signs of cheating, a ban of the account and the device may be issued automatically, without prior human review. Ambiguous signals are reviewed manually. Any automatic ban can be appealed (Section 9); appeals are reviewed by a human.
3.5. The user is responsible for actions performed from their account, including when another person played on that account. Transferring, selling and buying accounts is prohibited; Play-CS does not restore access to accounts transferred to third parties.
3.6. Deliberate and systematic sabotage of the game for one's own team (killing teammates, blocking passages, intentionally throwing rounds) is prohibited. As a rule, such violations are handled by the server's local moderation; global measures are applied where the behaviour is systematic.
4.1. The renter manages their server's settings and its day-to-day local moderation within the limits of the tools provided. The renter appoints local administrators, organises the handling of ordinary in-game complaints and publishes local rules, if any are used.
4.2. Local rules may not permit threats, harassment, fraud, cheating or other violations of the mandatory rules of Play-CS. The renter must respond reasonably to serious violations they become aware of, within the limits of the powers available to them.
4.3. A local sanction usually applies on a specific server. It is not equivalent to a global Play-CS sanction. The grounds for local sanctions and the procedure for appealing them must be made available to users.
4.4. Play-CS reserves the right to review complaints about conduct on rented servers, to investigate abuse of authority by local administrators and to apply platform-level measures in the case of serious or systematic violations or violations affecting security. Where necessary, the Platform may restrict the features of a server or a renter in proportion to the risk and in accordance with the rental terms.
4.5. The absence of constant monitoring by Play-CS does not mean that violations are condoned. Play-CS does not guarantee the resolution of every local dispute and is not obliged to overturn an administrator's good-faith in-game decisions if they comply with the rules.
4.6. The renter does not acquire ownership of participants' game accounts or the right to forbid them from moving to other servers or other clans.
5.1. Participants are free to join clans, leave them, create new ones and invite other players by permitted means. A group of participants moving elsewhere, competition for members, refusal to communicate or a leadership conflict do not in themselves constitute violations.
5.2. Using clan features for organised harassment, threats, intrusive messaging, fraud or systematic violation of the rules is prohibited.
5.3. Everyone is responsible for their own actions. A clan, its leader or all of its members are not automatically penalised for the conduct of an individual member. Restricting a clan's features is permitted only where it has been proven that those features were used for an organised violation, and the measure must be justified.
5.4. Play-CS does not act as an arbitrator in private conflicts over friendship, loyalty or clan membership, except where specific Platform rules have been violated.
6.1. Third-party groups, private messages and channels that Play-CS does not operate or control are not automatically part of the Platform. Play-CS is not their moderator and does not resolve ordinary personal disputes within them.
6.2. Credible reports of external threats, doxxing, fraud, harassment or the organisation of attacks may be taken into account where there is a direct connection to the security of Play-CS or its users, within the limits of applicable law. Measures within Play-CS require their own justification and must be proportionate.
6.3. Screenshots and second-hand accounts do not automatically prove that an event occurred: authenticity, context, authorship, time and other available materials are taken into account. Play-CS does not guarantee that it will be able to verify materials from an external service.
6.4. In the event of an immediate threat to life, violence or a crime, you should contact the competent authorities; submitting a complaint to Play-CS does not replace such a report.
7.1. Possible measures: clarification, warning, removal/hiding of content, change of nickname or name, local chat restriction (mute), local kick or ban, restriction of individual features, temporary global account ban, permanent global account ban, device ban, temporary protective restriction for the duration of a review.
7.2. Public guidelines (not automatic durations):
| Level | Typical violations | Usual measures |
|---|---|---|
| A — minor | one-off flooding, minor rudeness | warning; ban from 1 to 12 hours |
| B — moderate | targeted insult, repeated spam, advertising | ban of 1–24 hours; local restriction |
| C — serious | repeated harassment, persecution, insulting family members, mass attacks | ban of 1–7 days; restriction of features |
| D — severe | real threats of violence, doxxing, serious persecution, discriminatory threats, sanction evasion | temporary global ban of 7–30 days; permanent in exceptional circumstances |
| E — critical | confirmed cheating, hacking, DDoS, account theft, payment fraud | permanent ban of the account and the device; infrastructure protection measures |
7.3. The table sets out guidelines, not a mandatory sequential "progression" of penalties. A sanction may be more lenient or stricter where there is a documented justification. For a minor violation, it is preferable to restrict only the relevant feature.
7.4. Account is taken of severity, potential and actual harm, systematic nature, the person's role, the reliability of the evidence, previous sanctions and the availability of alternative measures. Reputation, revenue from the user or clan affiliation do not affect the sanction.
7.5. A temporary protective restriction is permitted where there is a well-founded security risk, pending completion of the review, and is reconsidered without undue delay. It does not constitute a final finding of guilt.
7.6. A global ban means that the banned account (and, in the case of a device ban, that device) cannot join a game on any Play-CS server for the specified period. It does not automatically extend to independent third-party services.
8.1. Complaints are submitted on the official Play-CS Discord server (discord.gg/play-cs-com-570907823458877440) or through the "Contacts" section of the website (play-cs.com/contacts). Complaints about ordinary local matters should preferably be sent first to the server administrator; serious violations and complaints about a renter may be sent directly to Play-CS.
8.2. State the user's nickname or ID, the server, the time including the time zone, a description of the event, and links/screenshots/videos. When reporting allegedly illegal content, also state the exact location of the material (server, time, author's nickname) and explain why you consider it illegal. Do not post sensitive data in a public complaint.
8.3. Play-CS reviews the available logs, messages and materials, bearing in mind that they may have been falsified. A complaint does not guarantee a sanction. A lack of evidence does not mean that the alleged conduct is approved.
8.4. In the case of a global ban, when attempting to join a game the user sees a message about the ban, its duration (for a temporary ban) and, if stated, the reason with a reference to the relevant clause of the Rules. Detailed grounds may be requested as part of an appeal (Section 9). Exceptions are possible where disclosure of information is prohibited by law or poses a threat to security, the privacy of others or an investigation.
8.5. Play-CS may withhold the data of other persons, confidential anti-cheat methods and information whose disclosure would create security threats. This does not remove the obligation to state the grounds for a decision.
8.6. Knowingly false accusations and falsification of evidence are prohibited. A complaint made in good faith that is not confirmed is not a violation.
9.1. A free appeal can be submitted on the official Play-CS Discord server (discord.gg/play-cs-com-570907823458877440). State the nickname or account ID, the date of the ban and your arguments, with any new or previously unconsidered circumstances. Legal terminology is not required.
9.2. Play-CS reviews appeals in good faith, impartially and without undue delay; if an error is confirmed, it overturns or modifies the measure. Where possible, the decision is reviewed by a person who did not make the original decision. An appeal against an automatic ban is always reviewed by a human.
9.3. A decision may be appealed both by the sanctioned user and by the author of a complaint who disagrees with a refusal to take action.
9.4. The right to apply to a court or a regulator and to use other means of protection required by law is not limited by these rules.
10.1. Premium, Gold and server rental are governed by the Public Offer (play-cs.com/offers) and the Refund Policy (play-cs.com/refund).
10.2. A sanction for violating the Rules does not automatically mean the loss of all rights to a refund.
10.3. Play-CS does not guarantee the absence of conflicts, errors or violations by other users. To the extent permitted by law, Play-CS is not liable for the independent actions of third parties, but such provisions do not exclude the Platform's own obligations and any liability that cannot be limited by law.
10.4. To ensure the operation of the Platform, fair play and security, Play-CS processes logs, IP addresses, device identifiers, anti-cheat signals, in-game chat messages and complaints. The procedure for processing personal data is described in the User Agreement (play-cs.com/terms) and the Privacy Policy (play-cs.com/personal).
11.1. Play-CS provides the information it holds about users (account data, IP addresses, logs, messages and other information) to law enforcement authorities, courts and other authorised public bodies upon their request, made in the manner prescribed by applicable law.
11.2. Play-CS is not a party, representative, witness or arbitrator in disputes and legal proceedings between users, including those concerning insults, clan conflicts, in-game items and events on external services. Play-CS does not provide legal assessments or opinions on such disputes at the request of one of the parties. Play-CS provides information relating to such a dispute only at the demand of a court or an authorised body (clause 11.1), and not at the request of the users themselves.
11.3. Play-CS moderation decisions (bans, refusals to ban, appeal outcomes) are made solely within the framework of these Rules. They do not constitute a finding of guilt, a legal fact or evidence in relations between users.
11.4. By using the Platform, the user confirms that they have read the provisions of this section.
