[v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Discussions, suggestions.
some
Posts: 5
Joined: Tue Sep 29, 2020 1:20 pm

[v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by some »

Start to observed only from the moment since welcome screen of join team selection dialog and all the further game on a map (played several rounds in a row).
Usually walls, ceils, floors, map objects (for example boxes) are all black.
Big text is on sky.
Small text on people and weapons as curved shape textures.

See attached snaps:
Image

Image

Image

Image

Image

Image

In the same time in other browser objects displaying well.

-----------------------

Looks like all software are the latest available.

CS-online app version:
v0.0.4#123

Problem maps (at least, not tried other):
de_dust2,
cs_assault,
gg_2000.

Problem browsers:
Chromium Version 85.0.4183.121 (Official Build) Arch Linux (64-bit),
Opera 71.0.3770.148

Browser displaying well:
Firefox 81.0 (64-bit)

OS:
Manjaro Linux

Problem Linux kernels:
5.9rc7.d0927.ga
5.8.12-3-MANJARO

Linux kernels known as good:
none (did not tried other kernels)
some
Posts: 5
Joined: Tue Sep 29, 2020 1:20 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by some »

If to remove H/W accel. (if to toggle "Use hardware acceleration when available" feature in Chromium) than I get well-displayed game with about 5 fps and gapping/broken/fitful sound.

H/W:

Code: Select all

$ inxi -Fazy      
System:
  Kernel: 5.8.12-3-MANJARO x86_64 bits: 64 compiler: N/A 
  parameters: BOOT_IMAGE=...
  Desktop: KDE Plasma 5.19.5 tk: Qt 5.15.1 wm: kwin_x11 dm: SDDM 
  Distro: Manjaro Linux 
Machine:
  Type: Mini-pc System: Intel Client Systems product: NUC10i5FNK v: K61339-304 
  serial: <filter> Chassis: Intel Corporation type: 35 v: 2.0 serial: <filter> 
  Mobo: Intel model: NUC10i5FNB v: K61361-303 serial: <filter> UEFI: Intel 
  v: FNCML357.0045.2020.0817.1709 date: 08/17/2020 
Battery:
  ...
CPU:
  Topology: Quad Core model: Intel Core i5-10210U bits: 64 type: MCP 
  arch: Kaby Lake family: 6 model-id: 8E (142) stepping: C (12) microcode: D6 
  L2 cache: 6144 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 16807 
  Speed: 1378 MHz min/max: 400/1600 MHz Core speeds (MHz): 1: 1378 2: 1309 
  3: 1186 4: 1226 
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling 
  Type: srbds mitigation: TSX disabled 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel UHD Graphics driver: i915 v: kernel bus ID: 00:02.0 
  chip ID: 8086:9b41 
  Display: x11 server: X.Org 1.20.9 compositor: kwin_x11 driver: intel 
  unloaded: modesetting alternate: fbdev,vesa display ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: DP1 res: 1920x1080 hz: 60 dpi: 96 size: 510x290mm (20.1x11.4") 
  diag: 587mm (23.1") 
  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 20.1.8 
  direct render: Yes 
Audio:
  ...
Network:
  ...
Drives:
  ...
Partition:
  ...
Swap:
  ...
Sensors:
  ...
Info:
  Processes: 193 Uptime: 46m Memory: 31.08 GiB used: 1.48 GiB (4.8%) 
  Init: systemd v: 246 Compilers: gcc: N/A Packages: pacman: 1191 lib: 317 
  flatpak: 0 Shell: Bash v: 5.0.18 running in: konsole inxi: 3.1.05 
User avatar
Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by Yuri »

Good afternoon.

Has it started to appear recently?
Has nothing changed at the moment?
Have you tried other maps?

At first glance, it sounds like some kind of incompatibility with Linux, but will not yet say so.
some
Posts: 5
Joined: Tue Sep 29, 2020 1:20 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by some »

Yuri wrote: Thu Oct 01, 2020 1:57 pm Good afternoon.

1) Has it started to appear recently?
2) Has nothing changed at the moment?
3) Have you tried other maps?

At first glance, it sounds like some kind of incompatibility with Linux, but will not yet say so.
Hi, Yuri! Thanks for an answer!

1) It is whole new PC, just got it recently. Never tried it before on that hardware. In August-2020 the same Manjaro Linux OS (having rolling update release system) running on the different was PC working well

2) I see the game "Version & Build: 0.0.4#123" are the same. Trying now: de_dust2, cs_mansion are the same: black map with "X Fullscreen" text on several surfaces. Browser is Chromium 85.0.4183.121 (Official Build) Arch Linux (64-bit). OS Manjaro Linux, latest updates (unstable branch).

3) in initial post I tried 3 maps. in item 2 I tried another one. So four maps gives the same. For me it looks like map-independent issue, but I could be wrong.
Please suggest what map names you want me to try.

I can collect your app's log, debug data. What exactly data to collect, which could point to a problem source?

May be to open a server with debug version of the app, where I can connect to and where from automated scripts of running debug app version on my PC could gather it's deep logging info?
some
Posts: 5
Joined: Tue Sep 29, 2020 1:20 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by some »

Code: Select all

Operating System: Manjaro Linux
KDE Plasma Version: 5.19.5
KDE Frameworks Version: 5.74.0
Qt Version: 5.15.1
Kernel Version: 5.8.13-1-MANJARO
OS Type: 64-bit
User avatar
Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by Yuri »

At the moment, this situation is one of the most incomprehensible and important.
Thank you for your suggestion, we may contact you.

If we learn something more about this issue, we will also let you know.
If you haven't added to the discord channel yet, here's the link:
https://discord.gg/HW5XRAp

There you can contact the moderators to update the information.
User avatar
Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by Yuri »

We would very much like to study this problem in more detail. If you let me do it.
Contact me on Discord, moderator Waxman or in Personal Messages of Yuri R. # 3359.

Waiting for your reply.
some
Posts: 5
Joined: Tue Sep 29, 2020 1:20 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by some »

Thank you for your answers.

Also did not understand how can I help you to know the problem in more detail: what exactly can I do to make you able to solve the problem?

Why to switch conversation to another source where is absent that root/initial key post? Does Discord place will give better conversation about this bug than this forum?

What exactly can I do to make you understand the problem cause and to help to fix it?
User avatar
Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by Yuri »

Good afternoon.

We want to contact you so that we can try to find out the cause of this problem directly with you,
through TeamViewer, for example.
Or when exchanging messages in a dialogue, without waiting.

This is necessary for a deep understanding of the problem.

You will help us a lot if we can contact you and, so to speak, touch the problem with our own hands.
winterfell
Posts: 2
Joined: Sun Nov 08, 2020 6:32 pm

Re: [v0.0.4#123 bug report] Black map and all objects with the phrase "X Fullscreen" as texture on some of them

Post by winterfell »

I don't have time to assist further, but I also have the same bug as well on v0.0.8. See attached image. Problem occurs on various maps, and was not there several months earlier when I last played.

I also use a Linux system, Ubuntu 18.0.4 with Chromium 86.0.4240.75. The problem disappears when I turn off hardware acceleration, and does not appear with Firefox on the same machine.

System is an Intel CQD Q9400 with AMD HD6670, using Mesa/Radeon drivers.

Code: Select all

Extended renderer info (GLX_MESA_query_renderer):
    Vendor: X.Org (0x1002)
    Device: AMD TURKS (DRM 2.50.0 / 4.15.0-122-generic, LLVM 10.0.0) (0x6758)
    Version: 20.0.8
    Accelerated: yes
    Video memory: 1024MB
    Unified memory: no
    Preferred profile: core (0x1)
    Max core profile version: 3.3
    Max compat profile version: 3.1
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.1
Image
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