Settings bug

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gian
Posts: 4
Joined: Wed Feb 17, 2021 8:45 pm

Settings bug

Post by gian »

hi everyone, when I change my settings and I press "save", it doesn't save them, it doesn't matter the times I do it, my settings keep by default, any solution? I registered using Steam.
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Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: Settings bug

Post by Yuri »

Try clearing your cookies and restarting your browser.
Also let us know which browser you are using.
gian
Posts: 4
Joined: Wed Feb 17, 2021 8:45 pm

Re: Settings bug

Post by gian »

Yuri wrote: Thu Feb 18, 2021 7:54 am Try clearing your cookies and restarting your browser.
Also let us know which browser you are using.
I've cleared cookies and still doesn't work, I'm using Edge browser, however, I tried changing my settings with Chrome and I have the same problem.
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Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: Settings bug

Post by Yuri »

Are all settings reset to Default when the Save button is pressed?
gian
Posts: 4
Joined: Wed Feb 17, 2021 8:45 pm

Re: Settings bug

Post by gian »

Yuri wrote: Fri Feb 19, 2021 7:22 am Are all settings reset to Default when the Save button is pressed?
No, they keep how I changed them, but when I refresh they turn default again.
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Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: Settings bug

Post by Yuri »

gian wrote: Sun Feb 21, 2021 6:15 pm
Yuri wrote: Fri Feb 19, 2021 7:22 am Are all settings reset to Default when the Save button is pressed?
No, they keep how I changed them, but when I refresh they turn default again.
Can you demonstrate that?
gian
Posts: 4
Joined: Wed Feb 17, 2021 8:45 pm

Re: Settings bug

Post by gian »

[/quote]

No, they keep how I changed them, but when I refresh they turn default again.
[/quote]

Can you demonstrate that?
[/quote]
what do you mean? you don't believe me or what?
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Yuri
Posts: 471
Joined: Tue Sep 29, 2020 1:15 pm

Re: Settings bug

Post by Yuri »

gian wrote: Fri Feb 26, 2021 3:39 am
No, they keep how I changed them, but when I refresh they turn default again.
[/quote]

Can you demonstrate that?
[/quote]
what do you mean? you don't believe me or what?
[/quote]

The problem is that we have to understand the reason.
And to understand the cause, we need to reproduce this problem.
But when we try to do this, everything is fine with us.

That is why we ask you to provide us with a video of how this happens.
It is possible that we can see the reason.
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