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Settings bug

Posted: Wed Feb 17, 2021 8:47 pm
by gian
hi everyone, when I change my settings and I press "save", it doesn't save them, it doesn't matter the times I do it, my settings keep by default, any solution? I registered using Steam.

Re: Settings bug

Posted: Thu Feb 18, 2021 7:54 am
by Yuri
Try clearing your cookies and restarting your browser.
Also let us know which browser you are using.

Re: Settings bug

Posted: Fri Feb 19, 2021 12:53 am
by gian
Yuri wrote: Thu Feb 18, 2021 7:54 am Try clearing your cookies and restarting your browser.
Also let us know which browser you are using.
I've cleared cookies and still doesn't work, I'm using Edge browser, however, I tried changing my settings with Chrome and I have the same problem.

Re: Settings bug

Posted: Fri Feb 19, 2021 7:22 am
by Yuri
Are all settings reset to Default when the Save button is pressed?

Re: Settings bug

Posted: Sun Feb 21, 2021 6:15 pm
by gian
Yuri wrote: Fri Feb 19, 2021 7:22 am Are all settings reset to Default when the Save button is pressed?
No, they keep how I changed them, but when I refresh they turn default again.

Re: Settings bug

Posted: Mon Feb 22, 2021 7:47 am
by Yuri
gian wrote: Sun Feb 21, 2021 6:15 pm
Yuri wrote: Fri Feb 19, 2021 7:22 am Are all settings reset to Default when the Save button is pressed?
No, they keep how I changed them, but when I refresh they turn default again.
Can you demonstrate that?

Re: Settings bug

Posted: Fri Feb 26, 2021 3:39 am
by gian
[/quote]

No, they keep how I changed them, but when I refresh they turn default again.
[/quote]

Can you demonstrate that?
[/quote]
what do you mean? you don't believe me or what?

Re: Settings bug

Posted: Fri Feb 26, 2021 8:42 am
by Yuri
gian wrote: Fri Feb 26, 2021 3:39 am
No, they keep how I changed them, but when I refresh they turn default again.
[/quote]

Can you demonstrate that?
[/quote]
what do you mean? you don't believe me or what?
[/quote]

The problem is that we have to understand the reason.
And to understand the cause, we need to reproduce this problem.
But when we try to do this, everything is fine with us.

That is why we ask you to provide us with a video of how this happens.
It is possible that we can see the reason.